International Patient FAQs
Find answers to commonly asked questions about our international patient services
If a patient is not from India, how could a patient get an appointment?
You can make an appointment through our e-mail at info@germantenhospitals.com and we would respond to your query within the next 24 to 48 hours.
If the patient does not know which doctor he/she should consult. What should they do?
Our staff will co-ordinate internally within our hospital and get back to the patient with the required details. Just contact us with as much information about your condition via our email to mjzk5565@gmail.com.
Does patient need a doctor's referral for an appointment?
No, it is not required. However, it is advisable to come with X-Rays and Medical Reports, if available, while coming to visit the doctor or email us.
What kind of payment mode does Hospital accept?
Cash, Credit Card, VISA Card and International Debit Card are accepted. However, we do not accept American Express card.
Kindly note that an additional charge of taxes over and above the bill amount of debit / credit card will be applied.
We also provide assistance with currency conversions. Hospital's bank details can be provided for Transfer of amount. Once our finance department confirms the receipt of payment, we can take the process further and start the treatment.
Alternatively, patients can also carry the required amount in USD, while travelling to India for their medical treatment and to meet other necessary expenses.
Can patients know the estimated costs of surgery prior to their visit to our Hospital?
Yes. The Patient can email us at mjzk5565@gmail.com to share his/her X-rays / Medical reports and Symptoms. Our expert doctor's opinion would be shared within 48 hours along with an estimated cost of the treatment.
How to contact our international panel?
International Doctors will be visiting on Regular basis to our Hospital, their expertise can be found on our website.
We will in advance publish the Visiting Dates of International doctors for patients who are willing to get treated by our International Doctors Team.
This facility is available to International patient as well as Local patients. We will assign a relationship manager to every patient to ease your process.
Patients can mail us at mjzk5565@gmail.com for International doctor's Appointments.
Hospital Excellence & International Patient Services
English-Speaking Representatives
The hospital also provides English-speaking representatives to ensure the smooth flow of communication between hospital staff and patients.
Advanced Medical Technology
The hospital also offers the most advanced medical technology and equipment. Our prices are competitive as the integrated medical center stems from a commitment to corporate social responsibility.
World-Class Infrastructure
We have class 100 operating theatres with provisions for video teleconferencing in case there is a need to consult with specialists from anywhere in the world. The hospital has ties with German Expert Doctors.
Relationship Manager (SPOC)
We assign Single point of contact (SPOC) for each patient for better coordination. SPOC assists patient and accompanying attendant throughout their stay in hospital for all non-medical assistance like registration, admission and discharge formalities, sim card, mobile, interpreter etc.
Interpretation Services
In-house interpreters are available within the hospital.
Visa Assistance
International Patient Services team helps in arranging visa by writing a letter to Indian High Commission in the patient's country. This helps to obtain medical visa not only for patient but also for the accompanying attendant.
Estimated Cost of Treatment
Once treatment plan is advised by specialist, International Patient Services team arranges quotation or estimated cost of the treatment and hotel stay.
Once you are briefed by the specialist, our SPOC will provide you with a complete plan, approximating the length of your stay, costs, and necessary pre and post-treatment care packages.
Registration Requirements
You must produce your passport to get registered at the hospital. We will keep a copy of your photo page and visa page in your hospital records. This is a mandatory step required by the Government of India.
Global Reputation
Patients of many nationalities come to us for treatment. Thanks to our successful treatment methods and our internationally recognised first class physicians we have an international reputation attracting many patients from overseas. We enjoy a high level of respect, particularly in Hyderabad. Skilled members of our support staff take care of all the many needs of our international patients and ensure that things go smoothly. They work together with a well-versed team which has adjusted to the particular needs of our international patients.
Specialized Orthopaedic Treatments
Besides the treatment of injuries and all types of orthopaedic disorders, our Hospital is particularly focused on endoprosthetic hip and knee replacement surgery. We carry orthopaedic hip and knee replacements and revision surgery procedures.
Sport orthopaedics and foot surgery are also specialist areas of our orthopaedic department in Hospital and include arthroscopic surgery of the shoulder, elbow, hips, ankles and feet. In the Hospital, we also treat acute spinal injuries and vertebral body fractures resulting from osteoporosis and a range of other orthopaedic disorders.
Besides primary operations performed in the orthopaedic unit, we also perform many revision procedures, mostly on orthopaedic patients referred from elsewhere.
Our Lead Orthopaedic Surgeon
Thanks to the trust of our patients and the referring physicians from Abroad, Our orthopaedic surgeon Dr Mir Jawad Zar Khan is Gold Medallist In MS Orthopaedics (Osmani University) also Trained from Germany and performed more Than 5000 Joint replacements in Germany and India and numerous Trauma surgeries.